Bainbridge Consulting is committed to protecting the privacy of the individuals and organisations who interact with us. This Privacy Policy explains how we collect, use, store, and disclose personal information in the course of providing research, evaluation, and advisory services.
We may collect personal information directly from you, through your organisation, or as part of a project we are undertaking. This can include, for example, names, contact details, job titles, and information provided in interviews, surveys, feedback, or project briefs.
We use personal information only for purposes connected to the work we are doing for you, such as:
Conducting research and evaluation.
Reporting findings to authorised users.
Administering project communications and invoicing.
Meeting legal, regulatory, or professional obligations.
We do not sell or trade personal information, and we do not use it for marketing or unrelated activities without your consent.
We store personal information in secure systems where access is limited to personnel who need it to perform the agreed work. We apply reasonable technical and organisational measures to protect against unauthorised access, loss, or misuse of information.
Where projects involve sensitive topics or identifiable individuals, we apply stricter safeguards, including data‑handling protocols and, where relevant, governance arrangements required by ethics or research‑regulation frameworks.
You have the right to request access to, or correction of, any personal information we hold about you. If you would like to exercise this right, please contact us using the details provided on our Contact page. We will respond to your request within a reasonable timeframe, in line with applicable privacy obligations.
We may disclose personal information where:
You have given your consent.
It is necessary to deliver a project and you have been informed in advance.
We are required to do so by law or regulation.
Where we work with third parties (for example, independent interviewers or data‑handling vendors), we take reasonable steps to ensure appropriate privacy safeguards are in place.
We retain personal information only for as long as necessary to meet the purposes for which it was collected, including any legal, regulatory, or contractual requirements. Once that period has passed, information is securely destroyed or de‑identified where appropriate.
When projects involve children or other vulnerable groups, we apply additional safeguards and follow any applicable research‑ethics or agency‑specific requirements. In such cases, consent and information‑use arrangements are set out in the project’s Terms of Reference or equivalent document.
We may update this Privacy Policy from time to time. The updated version will be published on our website.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us.