Contact Us

Thank You For Visiting

We appreciate that your time is valuable, so we hope that you were able to find what you were looking for. If you have any questions, we would be more than happy to answer them. Due to COVID-19 limitations, our analysts and researchers work remotely (most work from home), so we no longer run a traditional office. If you phone us, your call will be diverted to voicemail where you are encouraged to leave us a message.

Bainbridge Consulting

Phone: +61 7 3040 6100

E-mail: reception@bainbridge.com.au


Meeting Rooms:

Rooms are booked by appointment only.

Do not send postal mail or parcels here.


Spaces Riparian Plaza

Level 38, 71 Eagle Street,

Brisbane, QLD 4000, Australia.


Lakes Vista Office Park

2 Flinders Parade,

North Lakes, QLD 4509, Australia.

Postal Mail Address:

PO Box Plus 639,

North Lakes, QLD 4509, Australia.


Parcel Mail Address:

Suite 639, 1 North Lakes Drive,

North Lakes, QLD 4509, Australia.


Hours of Business:

Monday to Friday, 9:00am to 5:00pm.

Excludes Queensland Public Holidays.


Methods of Payment:

Cash, Cheque, EFT, Direct Debit, PayPal,

American Express, MasterCard, Visa Card.

Marketing Opt-Out

Have you been receiving unwanted emails from us? Would you prefer to opt-out from receiving any future marketing information? In that case, we will only send information which is account related or legally required. If you wish opt-out, you can click HERE to go to the Newsletter unsubscribe page, or contact us by telephone, or send us an email advising which email address you wish to remove.


Complaint Handling

Our complaint handling policy has been designed with our clients in mind, whilst still meeting the requirements of the relevant Industry Code. We aim to resolve complaints at first point of contact. Where complaints are escalated directly to us by mail or via email, we aim to resolve complaints as soon as possible or within 14 days of receipt. Your complete satisfaction is of the utmost importance to our company.

Starting Questions

If you're new to market research, consider reflecting on these questions. They'll help clarify your thinking and prepare you for your meeting with one of our consultants. During that meeting, you'll be asked a series of questions which will help to build a brief for our researchers. Please include all your concerns. Doing so will ensure that we address all of your needs and provide you with the best possible outcome.

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