How We Protect Your Rights
Information We Collect
We collect and process various types of personal information, including but not limited to:
Contact Information: Names, addresses, email addresses, and phone numbers;
Demographic Information: Age, gender, nationality, and other relevant demographic details;
Professional Information: Employment history, qualifications, and work-related data;
Research Data: Responses to surveys, questionnaires, and interviews conducted by us;
Website Usage Information: IP addresses, browser types, pages visited, and session duration on our website.
How We Collect Information
We may obtain your personal information through the following means:
Directly from You: When you provide information through our website, email, phone, or in person;
Publicly Available Sources: Information from publicly accessible databases or social media profiles;
Research Participation: When you participate in our market research or social research studies;
From Third Parties: Data obtained from partners, clients, or data providers with appropriate consent.
Purpose Of Data Collection
We collect and use your personal information for the following purposes:
Market Research: To conduct research studies and surveys;
Communication: To communicate with you regarding research opportunities and study updates;
Client Engagement: To provide market research services to our clients as needed;
Website Improvement: To enhance our website and user experience;
Legal Compliance: To comply with applicable laws, regulations, and industry standards.
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. Access to your personal information is restricted to authorised personnel only, and we regularly review our security practices to ensure ongoing protection.
We may share your personal information with:
Clients and Partners: In aggregated and anonymised form for research and statistical purposes;
Service Providers: To facilitate research, data storage, and communication processes;
Legal Obligations: To comply with legal requests and requirements from law enforcement or regulatory authorities.
International Data Transfers
Your personal information may be transferred and processed in countries outside of Australia, including to countries with different data protection laws. In such cases, we ensure appropriate safeguards are in place to protect your data, in accordance with applicable laws.
Retention Of Data
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by law or contractual obligations.
You have the right to:
Access: Request access to your personal information and obtain a copy of the data we hold about you;
Rectification: Request corrections to any inaccurate or incomplete data;
Erasure: Request the deletion of your personal information, subject to legal requirements;
Restriction: Request restrictions on the processing of your data in certain circumstances;
Portability: Receive your personal data in a structured, commonly used, and machine-readable format;
Objection: Object to the processing of your personal information for certain purposes.
We will obtain your consent before sending any marketing communications to you. You can withdraw your consent at any time by following the instructions in our communications or contacting us directly.
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children without parental consent.
The Privacy Manager
PO Box 639, North Lakes, QLD 4509
Phone: +61 7 3040 6100
Effective Date: 01 July, 2023
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