Bainbridge Consulting is committed to responding to complaints and feedback in a timely, respectful, and transparent manner.
This page outlines how individuals and organisations may contact us regarding:
Privacy and Data Enquiries
Complaints Handling
External Review
Governance Review
Sharing Your Feedback
Privacy-related enquiries, access requests, correction requests, and privacy complaints may be directed to the Privacy Officer.
The Privacy Officer
Bainbridge Consulting
PO Box 639
North Lakes QLD 4509
Australia
Office: +61 7 3040 6100
Email: reception@bainbridge.com.au
Where applicable, requests will be managed in accordance with:
Privacy Act 1988 (Cth)
Australian Privacy Principles
applicable contractual and governance obligations
In responding to complaints, we aim to:
Acknowledge complaints within a reasonable timeframe
Assess concerns fairly and objectively
Take reasonable steps to resolve issues appropriately
Communicate outcomes or next steps where practicable
Where additional review or clarification is required, we may contact the relevant individual or organisation for further information.
If you are not satisfied with our response to a privacy-related complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
www.oaic.gov.au
This page may be updated periodically to reflect changes in operational arrangements, governance practices, or legal obligations.
View: Our Feedback Form to share your feedback
Version: 5.0 - Research Governance Version
Last Updated: 1 May 2026
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