About Us

We Tell Stories With Data

We are in a period of significant change unlike any other in human history. Information is being created at an astonishing rate. In the last two years alone, more than 90% of the world's data has been produced. The main driver is transactional data being produced by companies, financial institutions, and online intermediaries. This includes trillions of bytes of information about customers, suppliers, and operations. As researchers, our job is to analyse this information, discover meaningful insights, and present them in ways that are easy to understand. So our mission is simple - We tell stories with data!

Business Overview

Bainbridge Consulting is a network of highly skilled research and consulting specialists, most of whom have extensive experience in their fields. We are committed to quality and consistency, and focused on your business success.

Our market research helps you understand your customers, your competitors, and your marketing environment, whilst our social research provides meaningful insights and reliable indicators about social environments and outcomes.

Our business is based in Brisbane, Australia and primarily serves clients located throughout South East Queensland. We also serve clients who are located nationally and internationally depending on their individual circumstances.

When you work with our organisation, you can expect excellence in everything we do. In other words, we endeavour to provide our best efforts for every client, earning their trust and loyalty through our professional and personal behaviours.

Professional Culture

We maintain a professional culture. We want everyone to be a hands-on contributor and to feel comfortable sharing their ideas and opinions. We believe that our culture is our greatest asset and primary source of competitive advantage. We value diversity and inclusion and always try to show respect for the views an opinions of others, especially when we don't agree.

With regard to our cultural goals and aspirations, we:

  • Align the interests of our team mates with those of our clients so that we work as a team towards common goals;
  • Prioritise working with clients who are a good fit for our business even if we sacrifice more lucrative work;
  • Ensure that our clients are completely satisfied with our work and if not, work to resolve any potential problems;
  • Operate an open door policy and are transparent about all issues with our clients, employees, and stakeholders;
  • Facilitate relevant regular professional development and training in order to keep our skills and knowledge current;
  • Aim to keep our employees happy so they work hard for our clients and therefore feel rewarded by their efforts;
  • Ensure employees feel valued and encourage them to speak up if they don’t feel that way or have any concerns;
  • Build a culture which rewards the people who are passionate about serving clients and excited about their job;
  • Hire people who are hungry for knowledge and who feed that hunger by going that extra mile for our clients;
  • Build relationships by fostering cross-team collaboration and accountability so our clients have a great experience;
  • Create a better world and have a positive impact in the lives of others through our work and the insights we share.

Would You Like To Make An Appointment?

Call us on 07 3040 6100 or email us at reception@bainbridge.com.au